All orders can be cancelled until they are shipped. If your order has been
paid and you need to change or cancel it, you must contact us immediately or within 12 hours. Once the packaging and shipping process has started, it can no
longer be cancelled.
We offer a 100% money back guarantee on all products that are
defective or damaged during shipping. Just let us know and we will
provide a return address and a replacement or refund as preferred.
If you are unsatisfied with your order – please contact our support and
we will do our best to help you out!
Customers will be responsible for paying return shipping costs.
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 15 days after the guaranteed
period for delivery (45 days) has expired. You can do it by sending a
message on the Contact Us page.