FAQ

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land), product weight/volume, and location. Different shipping companies have different rates.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the time promised.
• The item you received was not as described.
• The item you received that was assured to be genuine was fake.